Privacy notice
Draft, pending legal review. Last updated [date].
Who we are
SirenDesk, [registered address], is the controller for the personal data described here. Contact: support@sirendesk.com.
This website
This site doesn't use cookies, analytics or tracking pixels, and it doesn't load fonts or scripts from third parties. If you use the theme or Reduce motion switch, that one choice is saved in your browser's local storage so it applies on your next visit. It is never sent to us. Our hosting provider, [host], may keep standard server logs (IP address, time, page requested) for security, for [retention period].
The Production Readiness Check runs in your browser. Your answers are not stored or sent anywhere unless you choose to email them or share the result link.
When you contact us
The contact form doesn't send anything to us directly. It opens your own email app with your message filled in. When you email us, we use your name, email address, company and message to reply and to discuss a possible engagement. The lawful basis is taking steps at your request before entering a contract, and our legitimate interest in answering business enquiries. We keep enquiry emails for [24 months] after our last contact, unless they become part of a contract.
Business prospecting
We sometimes contact people about their professional role, using business contact details from public sources such as company websites and professional networks. The lawful basis is our legitimate interest in offering relevant services to businesses. We have assessed this interest and balanced it against your rights. We collect only role-related information: name, job title, company, work email, and public professional posts. We record where each detail came from, and every message tells you how we found you.
If you ask us to stop, we will. We keep a minimal record (a hashed email address) only so that we never contact you again. We delete prospect data if there's no engagement within 12 months.
Who we share data with
Our email and productivity provider [provider] and our CRM [provider], both acting as our processors. We don't sell personal data.
International transfers
Our team works from India. Personal data from the UK and the EU is transferred there with appropriate safeguards: [mechanism to be confirmed with counsel].
Your rights
You can ask to access, correct or delete your data, object to processing (including any direct marketing, at any time), restrict processing, or receive a copy of your data. Email support@sirendesk.com. You can also complain to your supervisory authority, for example the ICO in the UK or your local data protection authority in the EU.